General Info

Site terms are subject to change at any time. By accessing this website you agree to these terms.

ALL SALES ARE FINAL.

Refunds or exchanges may be made at our discretion. If you would like to place a claim for a refund or exchange please email us at: orders@smlvcs.com

Delivery

    -    Purchased items will be shipped within 10 business days of placing an order, although most will be shipped within 3 to 4 days. Once you receive your shipping confirmation please allow 5 business for your package to arrive. If you have not received a shipping confirmation email within 2 weeks of placing your order please notify us at orders@smlvcs.com

    -    Pre-Ordered items will be shipped after a period of at least 21 days of placing an order and may vary based on the item. Once you receive your shipping confirmation please allow 5 business days for your order to arrive. If you have not received a shipping confirmation email within 4 weeks of placing your order please notify us at orders@smlvcs.com

 

Product Availability 

    -    Although availability may be indicated on the site, we cannot guarantee product availability and products, therefore, the product may not be available for immediate delivery. We reserve the right, without liability or prior notice, to revise, discontinue, or cease to make available any or all products or to cancel any order.

Return Policy

    -    All exchanges are dependent on available stock. To request a return or exchange for any reason, please email us at orders@smlvcs.com within 7 days of receiving your order. All items must be in their original packaging and in new condition. Once we have received your returned merchandise we will issue a gift card to you, equal to the value of merchandise you are returning. All issued gift cards will be valid for one year from the date of issuance.

    -    Small Victories is not responsible for shipping charges for returns.

    -    All orders processed with a gift card or sale price are final sale and may not be returned.